FAQ

::: Top 3 most asked questions :::

:1: - Can I pick up my order?
No At the current time our warehouse is not set up to handle customer pickups.

:2: - Where is my Windows XP product key?
The Windows XP product key can be found on a sticker on the rear of the machine. This brightly coloured sticker is predominantly green, is titled "Windows XP Professional", and has a sequence of 25 numbers displayed as follow:
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

:3: - Is any warranty provided on my purchase?
Yes. We provide a 1 month back to base repair or replace warranty from the date of purchase.


:: - Can I get a refund on my purchase?
Refunds will only be given on faulty items that cannot be repaired, and where an exchange item is not available.

:: - How do I check on my order?
Log in to your account to check your order status.

:: - How do I pay for my purchase?
All payments can be made via our "checkout" section. We povide state of the art secure transaction processing for Visa, Master and Bank Card customers

:: - I don't have a username or password. How do I get these?
First time customers will need to create an account before they can purchase items. To do this use your valid email address and a password of your choosing. Once an account is created, you may select and pay for items and check your order status.